We are here to help you
*We collect the keywords you searched for to improve our FAQs
Why did my transaction fail?
Transactions usually arrive within 10 minutes. However, due to the fluctuation of the blockchain network, there may be delays. If you are unable to check the order transaction, you can contact your customer to inquire if the transaction has gone through.
Is there a floating amount and / or floating range?
The exchange rate follows the market price. There is no fixed range if the merchant wants to float based on the market price. The system also supports the setting of the float factor. This float value can be absorbed by the merchant in the end.
Which bitcoin wallet do you recommend?
Metamask is one of the few popular wallets you can use. We also recommend HamBit's self-developed wallet - HamBit Payment Business of Digital Asset Wallet. In addition to supporting commission-free payments to merchants, the wallet also carries crypto digital asset storage and circulation functions of traditional digital wallets. Enjoy DAPP aggregation portal, one-stop trading functions for multi-chain assets and integration of NFT digital asset storage and circulation. HamBit is the official platform for token and related services, providing users with digital asset ID cards in the web3.0 era.
General questions
Get to know us and the answers to our most common questions.
Plugin Integration
Get help with your plugin integration.
Can't find what you're looking for?
You can click Contact Us on the right to reach us.